Do I need an appointment, or can I walk in?
Appointments are required. Call or message us on +91 93477 04157 and we will confirm your time, the treatment and the full price before your visit. Most days we can fit you in within the same week.
How much do your treatments cost?
Prices depend on the treatment and the length of the session. Please call or WhatsApp us for our current rate card. We confirm the full price with you when you book, and there are no additional or hidden charges added afterwards.
What happens during my first visit?
Arrive a few minutes early. We will ask about any injuries, medical conditions, allergies or areas to avoid, and your preferred pressure. Your session is one-to-one with a therapist in a private treatment room, and you will be properly draped throughout. You can ask for more or less pressure, or ask to stop, at any point.
Which treatment should I choose?
If it is your first visit, full body relaxation is the usual starting point. Choose deep tissue for persistent stiffness in the neck, shoulders, back or legs; aromatherapy if you find stress hard to switch off from; Thai massage for flexibility and mobility; and foot reflexology if you are on your feet all day or would prefer a shorter, seated treatment. If you are not sure, tell us what is bothering you and we will suggest something.
Do you offer massage at my home or hotel?
Yes. We offer outcall appointments across Hydershakote, Bandlaguda Jagir, Narsingi, Kismatpur, Manikonda, Toli Chowki, Sun City, Rajendranagar and nearby areas, subject to therapist availability and travel time. You will need to provide a safe, clean, private and adequately lit space. Any additional outcall charge is confirmed when you book.
What if I need to cancel or reschedule?
Let us know at least 4 hours before your appointment and there is no charge at all. We do not take advance payment for a standard appointment, so there is usually nothing to refund. Full details are in our Refund & Cancellation Policy.
How can I pay?
We accept cash, debit and credit cards, UPI, Google Pay and other NFC mobile payments, including Mastercard and VISA. Payment is taken at the time of service. We are not a cash-only business.
Is there anything that would stop me being treated?
Please tell us before your session about any injuries, illnesses, allergies, skin conditions, recent surgery or pregnancy. We may adjust or decline a treatment where we believe it would not be safe — if we decline for this reason, you will not be charged. Please do not attend if you are unwell; contact us and we will move your appointment at no cost. Guests under the influence of alcohol or drugs will not be treated.
Are your treatments medical treatment?
No. Our services are for relaxation and general wellbeing and are not a substitute for advice, diagnosis or treatment from a qualified doctor. If you have a medical condition, please consult your doctor before booking.
Is there parking, and is the spa accessible?
On-site and street parking are available. The spa has wheelchair-accessible seating and washroom facilities, and gender-neutral washrooms. Please note the building entrance is not currently step-free and we are on the 4th floor — call ahead and we will help you plan the easiest way in.